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We welcome feedback from customers to help us improve our service & product range...

The comments below are from real customers who have purchased from us. If you would like to join them please click the button below! Feedback is one of the most valuable assets we have & we actively request customers take a moment to post it!

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1069 Customers have given us feedback. Click above to leave yours!
Posted by Comments
Name: Edward Alan Browne
Location: Pitt Manor, Romsey Road, Winchester, SO22 5PR
Very effective and technically literate support Laugh
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Posted: Tuesday - Apr 9, 2019
Posted by Comments
Name: Martin Aitken
Location: Cambridge
You are absolutely right. Your receipt with the order number was in my spam folder. My apologies. Many thanks for pointing this possibility out — also for the despatch note and invoice. I am impressed to hear that you have already sent the two items — and with your rapid response to my feedback, and your quick replies in our subsequent email correspondence. I look forward to receiving the goods in due course.
Reply: Many thanks for updating us! Best Regards
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Posted: Friday - Apr 5, 2019
Posted by Comments
Name: Martin Aitken
Location: Cambridge
I can't really rate you as I have only just ordered the goods. But I do wonder why I haven't been given an order number and why I haven't received an email acknowledgement of my order. My order seems to have gone off into a void. And if I need to contact you about the order, will I be able to identify it for you without a number? I don't know, but would like to know! It's not very reassuring. I shall keep my fingers crossed, but shouldn't have to. Hence, in part, the average rating.
Reply: You would receive an automated email receipt from us, have you checked your spam/junk email folders? To answer your question, of course we can identify your order via a post code or first line of your address. We send TWO emails; the first is a simple receipt with your order number & items ordered. The second has a full VAT invoice attached. We have actually sent a third email in this case to make sure you are aware of this, please reply to us ASAP!
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Posted: Thursday - Apr 4, 2019
Posted by Comments
Name: Steve
Location: Birmingham
Very good service. Excellent delivery times. Will definately use again!! Smile Smile Smile Smile
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Posted: Wednesday - Apr 3, 2019
Posted by Comments
Name: Steve Sutton
Location: Birmingham
Would be nice if you offered a little bit of discount for higher quantities. I may need to place order for 200 -300 more of these.

Steve
Fingers crossed Fingers crossed
Reply: Hi Steve, Thank you for your order. The pricing structure on this item is such that discounts are only offered on very large qty's. Please drop us an email for details.
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Posted: Wednesday - Apr 3, 2019
Posted by Comments
Name: Robert Campbell
Location: ml85qb
Used site before. Reliable and quality goods. delivered as promised. Smile
Reply: Many thanks for your repeat business Smile
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Posted: Thursday - Mar 28, 2019
Posted by Comments
Name: Glyn Williams
Location: North Wales
Good advice and helpful chat line Fingers crossed
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Posted: Monday - Mar 25, 2019
Posted by Comments
Name: Joan Cunningham
Location: N. Ireland
Fantastic Customer Service. Highly recommended
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Posted: Friday - Mar 22, 2019